/* Portal do técnico B2C — mobile primeiro, sem sidebar administrativa. */
:root{--pt-roxo:#660099;--pt-roxo-escuro:#4a0073;--pt-roxo-suave:#f1e8fa;--pt-borda:#e1d7ea;--pt-texto:#1f1b2e;--pt-sec:#625b73;--pt-fundo:#f6f3fa;--pt-ok:#12643b;--pt-aviso:#8a5a00;--pt-erro:#b3261e;--pt-raio:16px}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
.pt-body{margin:0;background:var(--pt-fundo);color:var(--pt-texto);font-family:Inter,system-ui,-apple-system,'Segoe UI',Roboto,Arial,sans-serif;font-size:16px;line-height:1.45}
.pt-app{max-width:520px;margin:0 auto;min-height:100vh;min-height:100dvh;background:#fff;display:flex;flex-direction:column;box-shadow:0 0 0 1px var(--pt-borda)}
.pt-topo{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:calc(14px + env(safe-area-inset-top)) 20px 10px}
.pt-marca img{height:34px;display:block}
.pt-avatar,.pt-avatar-grande{display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:var(--pt-roxo-suave);color:var(--pt-roxo);font-weight:700;text-decoration:none}
.pt-avatar{width:44px;height:44px}.pt-avatar-grande{width:52px;height:52px;font-size:18px;flex:none}
.pt-topo-voltar{justify-content:flex-start;border-bottom:1px solid var(--pt-borda);padding-bottom:12px}
.pt-topo-voltar h1{font-size:18px;margin:0;font-weight:700}
.pt-voltar{display:inline-flex;align-items:center;justify-content:center;width:44px;height:44px;margin-left:-10px;color:var(--pt-texto);font-size:22px;text-decoration:none}
.pt-main{flex:1;padding:8px 20px 96px}
.pt-saudacao h1{font-size:28px;margin:12px 0 2px;font-weight:750}.pt-saudacao p{margin:0 0 18px;color:var(--pt-sec)}
.pt-titulo-pagina{font-size:24px;margin:14px 0;font-weight:750}
.pt-secao{font-size:17px;font-weight:700;margin:24px 0 10px}.pt-secao-cartao{margin-top:0}
.pt-secao-linha{display:flex;align-items:baseline;justify-content:space-between}.pt-secao-linha a{color:var(--pt-roxo);font-weight:600;text-decoration:none}
.pt-cartao{border:1px solid var(--pt-borda);border-radius:var(--pt-raio);padding:16px;background:#fff;margin-bottom:14px}
.pt-vazio{text-align:center;color:var(--pt-sec)}.pt-vazio i{font-size:30px;color:var(--pt-roxo)}
.pt-linha-topo{display:flex;align-items:center;justify-content:space-between;gap:10px}
.pt-codigo{font-size:18px}.pt-codigo-grande{font-size:26px;margin:0;font-weight:750}
.pt-titulo-solicitacao{margin:14px 0}
.pt-secundario,.pt-dica,small{color:var(--pt-sec)}.pt-dica{font-size:14px;margin:8px 0}
.pt-quebra{white-space:pre-wrap;overflow-wrap:anywhere}
.pt-destaque{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:18px;margin:12px 0}.pt-destaque strong{font-size:22px}.pt-destaque .pt-secundario{margin-left:auto;font-size:14px}
.pt-dados{list-style:none;margin:10px 0 14px;padding:0;display:grid;gap:8px}.pt-dados li{display:flex;gap:10px;align-items:flex-start;overflow-wrap:anywhere}.pt-dados i{color:var(--pt-roxo);margin-top:2px}
.pt-pilula{display:inline-flex;align-items:center;gap:6px;padding:5px 12px;border-radius:999px;font-size:13px;font-weight:700;white-space:nowrap;background:#ece9f1;color:#4b4560}
.pt-pilula::before{content:'';width:8px;height:8px;border-radius:50%;background:currentColor}
.pt-AGUARDANDO{background:#fff2d4;color:var(--pt-aviso)}.pt-EM_ATENDIMENTO{background:#eadcfb;color:#5a0e8b}.pt-FINALIZADO{background:#dff4e7;color:var(--pt-ok)}.pt-CANCELADO{background:#fde4e2;color:var(--pt-erro)}.pt-pendente{background:#ece9f1;color:#4b4560}.pt-ok{background:#dff4e7;color:var(--pt-ok)}
/* botões: áreas de toque de 48px */
.pt-botao{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:0 20px;border-radius:12px;border:1.5px solid var(--pt-roxo);font:inherit;font-weight:700;text-decoration:none;cursor:pointer;background:#fff;color:var(--pt-roxo);width:100%}
.pt-botao:active{transform:translateY(1px)}.pt-botao[disabled]{opacity:.55;cursor:not-allowed}
.pt-botao-principal{background:var(--pt-roxo);color:#fff}.pt-botao-grande{min-height:56px;font-size:17px;margin-bottom:6px}
.pt-botao-perigo{background:#fff;border-color:var(--pt-erro);color:var(--pt-erro)}
.pt-botao-mini{min-height:40px;padding:0 14px;border-radius:10px;border:1.5px solid currentColor;background:#fff;color:inherit;font:inherit;font-weight:700}
.pt-acoes{display:flex;gap:12px;margin-top:16px}.pt-acoes>*{flex:1}.pt-acoes-coluna{flex-direction:column;margin-top:8px}.pt-acoes-foto>label{flex:1}
.pt-link{color:var(--pt-roxo);font-weight:700;text-decoration:none;display:inline-flex;align-items:center;gap:6px;min-height:44px}.pt-centro{justify-content:center;width:100%;margin-top:6px}
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,label:focus-visible{outline:3px solid #8d32ca66;outline-offset:2px}
/* campos: 16px evita o zoom automático do iPhone */
.pt-campo{display:flex;flex-direction:column;gap:6px;margin:14px 0;font-weight:600;font-size:14px}
.pt-campo input,.pt-campo select,.pt-campo textarea{width:100%;min-height:50px;border:1.5px solid var(--pt-borda);border-radius:12px;padding:12px 14px;font:inherit;font-size:16px;font-weight:400;background:#fff;color:inherit}
.pt-campo input:focus,.pt-campo select:focus,.pt-campo textarea:focus{border-color:var(--pt-roxo)}
.pt-campo input[readonly],.pt-campo select:disabled{background:#f3f0f7;color:var(--pt-sec)}
.pt-campo small{font-weight:400;font-size:13px}
.pt-campo:has([required]) .ux-label-text::after{content:' *';color:var(--pt-erro);font-weight:800}
.pt-body .ux-required-marker{display:none}      /* o asterisco do portal vem do CSS acima; o do ux.js duplicaria */
.pt-body [hidden]{display:none!important}   /* .pt-botao e afins têm display próprio e ignoravam o atributo hidden */
.pt-grade-2{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}.pt-largo{grid-column:1/-1}
.pt-campo .campo-invalido,.pt-campo input:user-invalid,.pt-campo select:user-invalid{border-color:var(--pt-erro)}
.pt-aviso{border-radius:12px;padding:12px 14px;margin:10px 0;background:#f1e8fa;color:#4a0073}.pt-aviso-warning{background:#fff2d4;color:var(--pt-aviso)}.pt-aviso-success{background:#dff4e7;color:var(--pt-ok)}.pt-aviso-danger{background:#fde4e2;color:var(--pt-erro)}
.pt-aviso[hidden]{display:none}
.pt-erro{color:var(--pt-erro);background:#fde4e2;border-radius:10px;padding:10px 12px;margin:10px 0;font-weight:600}.pt-erro[hidden]{display:none}
.pt-estado{min-height:22px;color:var(--pt-sec);font-weight:600}.pt-estado.enviando{color:var(--pt-roxo)}
/* etapas */
.pt-etapas{list-style:none;display:flex;gap:6px;margin:14px 0 6px;padding:0}.pt-etapas li{flex:1;display:flex;flex-direction:column;align-items:center;gap:4px;font-size:12px;text-align:center;color:var(--pt-sec);font-weight:600}
.pt-etapas span{display:inline-flex;width:30px;height:30px;border-radius:50%;align-items:center;justify-content:center;background:#ece9f1;font-weight:700}.pt-etapas .ativo{color:var(--pt-roxo)}.pt-etapas .ativo span,.pt-etapas .feito span{background:var(--pt-roxo);color:#fff}
.pt-passo[hidden]{display:none}
.pt-identidade{display:flex;gap:14px;align-items:center}.pt-identidade small{display:block}
/* fotos */
.pt-miniaturas{list-style:none;display:flex;flex-wrap:wrap;gap:12px;padding:0;margin:14px 0 4px}
.pt-miniaturas li{position:relative;width:104px}.pt-miniaturas img{width:104px;height:104px;object-fit:cover;border-radius:12px;border:1px solid var(--pt-borda);display:block}
.pt-miniaturas .pt-remover{position:absolute;top:-8px;right:-8px;width:36px;height:36px;border-radius:50%;border:0;background:var(--pt-erro);color:#fff;font-size:16px;cursor:pointer}
.pt-miniaturas-leitura li{width:96px}.pt-miniaturas-leitura img{width:96px;height:96px}
.pt-local-dados{display:grid;gap:8px;margin:8px 0}.pt-local-dados div{display:flex;justify-content:space-between;gap:12px}.pt-local-dados dt{color:var(--pt-sec);font-weight:500}.pt-local-dados dd{margin:0;font-weight:700;text-align:right}
.pt-resumo{display:grid;gap:10px;margin:0}.pt-resumo div{display:flex;justify-content:space-between;gap:16px;border-bottom:1px solid #eee8f3;padding-bottom:8px}.pt-resumo dt{color:var(--pt-sec);font-weight:500}.pt-resumo dd{margin:0;font-weight:700;text-align:right;overflow-wrap:anywhere}
/* acompanhamento */
.pt-status{display:flex;gap:16px;align-items:center}.pt-posicao{display:flex;flex-direction:column;align-items:center;justify-content:center;min-width:92px;padding-right:16px;border-right:1px solid var(--pt-borda)}
.pt-posicao strong{font-size:44px;line-height:1;color:var(--pt-roxo)}.pt-posicao span{font-weight:700;color:var(--pt-roxo)}.pt-posicao-icone{font-size:44px;color:var(--pt-roxo)}
.pt-status-FINALIZADO .pt-posicao-icone{color:var(--pt-ok)}.pt-status-CANCELADO .pt-posicao-icone{color:var(--pt-erro)}
.pt-destaque-texto{margin:0 0 4px;font-size:17px}
.pt-linha-tempo{list-style:none;margin:18px 0;padding:0}.pt-linha-tempo li{display:flex;gap:14px;position:relative;padding-bottom:20px}
.pt-linha-tempo li:not(:last-child)::before{content:'';position:absolute;left:14px;top:30px;bottom:-2px;width:2px;background:var(--pt-borda)}
.pt-ponto{flex:none;width:30px;height:30px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:#ece9f1;color:#fff;font-size:16px}
.pt-passo-feito .pt-ponto{background:var(--pt-ok)}.pt-passo-atual .pt-ponto{background:#e8a317}.pt-passo-cancelado .pt-ponto{background:var(--pt-erro)}
.pt-linha-tempo strong{display:block}.pt-linha-tempo small{display:block;overflow-wrap:anywhere}.pt-passo-pendente strong{color:var(--pt-sec)}
.pt-cancelar{border:1px solid var(--pt-borda);border-radius:12px;padding:12px 14px}.pt-cancelar summary{cursor:pointer;color:var(--pt-erro);font-weight:700;min-height:28px}
/* lista */
.pt-item{display:block;position:relative;border:1px solid var(--pt-borda);border-radius:14px;padding:14px 44px 14px 16px;margin-bottom:10px;text-decoration:none;color:inherit}
.pt-item>div{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:4px}.pt-item small{display:block;margin-top:2px}.pt-seta{position:absolute;right:16px;top:50%;transform:translateY(-50%);color:var(--pt-sec)}
.pt-paginas{display:flex;align-items:center;gap:12px;justify-content:space-between;margin:14px 0}.pt-paginas .pt-botao{width:auto;min-width:110px}
/* navegação inferior */
.pt-nav{position:fixed;bottom:0;left:50%;transform:translateX(-50%);width:100%;max-width:520px;display:flex;background:#fff;border-top:1px solid var(--pt-borda);padding-bottom:env(safe-area-inset-bottom);z-index:5}
.pt-nav a{flex:1;display:flex;flex-direction:column;align-items:center;gap:2px;min-height:60px;justify-content:center;color:var(--pt-sec);text-decoration:none;font-size:12px;font-weight:600}.pt-nav a i{font-size:22px}.pt-nav a.ativo{color:var(--pt-roxo)}
.pt-sair{margin-top:10px}
.pt-cancelar-abrir{color:var(--pt-erro);border-color:#e8bcb8;min-height:48px}
.pt-cancelar form{margin-top:16px}.pt-cancelar form>.pt-botao{margin-top:10px}
.pt-cancelar[hidden],.pt-cancelar form[hidden]{display:none!important}
.pt-aviso{border:1px solid #ddcde9;border-left:4px solid #7c3aed;background:linear-gradient(135deg,#f5f3ff,#fff);border-radius:16px;box-shadow:0 4px 14px #0f172a0a;line-height:1.6}
.pt-aviso-warning{border-color:#efd9a3;border-left-color:#d97706;background:linear-gradient(135deg,#fffbeb,#fff);color:#795100}
.pt-aviso-danger{border-color:#efc3bf;border-left-color:#dc2626;background:linear-gradient(135deg,#fef2f2,#fff);color:#9b241e}
.pt-aviso-success{border-color:#b9dec9;border-left-color:#16834a;background:linear-gradient(135deg,#ecfdf3,#fff);color:#12643b}
.pt-body .ux-confirm-dialog{max-width:min(440px,calc(100vw - 24px));box-sizing:border-box}
.pt-body .ux-confirm-dialog__actions .pt-botao{width:auto;flex:1;min-height:46px}
.pt-body .corporate-toast-region{bottom:calc(84px + env(safe-area-inset-bottom));z-index:11000}
.pt-saudacao{padding:20px;border-radius:20px;background:linear-gradient(125deg,#f0e5fb,#faf7ff);border:1px solid #e6d7f2;margin-bottom:16px}
.pt-saudacao h1{font-size:28px;line-height:1.2;margin:0 0 8px;color:#241534}
.pt-saudacao p{margin:0;color:#554763}
.pt-operacao{border-left:4px solid #ab86c4;padding:18px;box-shadow:0 4px 14px #24153408}
.pt-operacao-ativa{border-left-color:#168258;background:#fbfffd}
.pt-operacao-ativa .pt-operacao .pt-dados{padding:12px;border-radius:12px;background:#f5f5fa;font-size:14px;line-height:1.6}
.pt-operacao .pt-destaque{font-size:15px;line-height:1.6}
.pt-operacao .pt-botao{margin-top:14px;min-height:48px}
.pt-operacao-ativa .pt-botao{background:#edf8f2;border-color:#b7ddc9;color:#126b45}
.pt-item{background:#fff;min-height:76px}.pt-item small,.pt-dica{color:#5c526b;line-height:1.6}
.pt-botao:focus-visible,.pt-item:focus-visible,summary:focus-visible{outline:3px solid #9e61d3;outline-offset:3px}
.pt-passo>details.pt-cartao{padding:14px}.pt-cartao summary{min-height:36px;font-weight:650;cursor:pointer}
.pt-aviso-warning p{margin:10px 0 0;line-height:1.55;font-size:14px}
.visually-hidden{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
@media (min-width:560px){.pt-app{margin:16px auto;min-height:calc(100vh - 32px);border-radius:24px;overflow:hidden}.pt-nav{border-radius:0 0 24px 24px;bottom:16px}}
@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important;animation:none!important}}